det88's Privacy Policy

This Privacy Policy ("Policy") applies to the det88 platform and all related services. By using the det88 website, you agree to the terms of this Policy. This Policy is available in both English and Bengali; in the event of any conflict, the Bengali version shall take precedence.

det88 is a safe and reliable online entertainment platform for players in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this Policy is to clearly inform you about what information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties.

This Policy applies to all registered members of det88, guest users, and anyone who browses our website. If you do not agree with this Policy, please refrain from using our services.

---

det88 may collect the following types of information from its users:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Financial transaction details such as bKash, Nagad, Rocket, or Upay account information

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Time spent on the website and pages visited
• Information obtained through cookies and similar tracking technologies
• Transaction history and gaming activity records

2.3 Optional Information

If you contact us directly — for example via live chat or email — the content of that conversation and any additional information you provide may also be stored in our records.

---

det88 uses collected information for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To process deposits, withdrawals, bonuses, and manage gaming activity.
• Identity Verification: To carry out required age and identity checks in compliance with applicable regulations (21+ age confirmation).
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your queries and complaints.
• Responsible Gaming: To monitor user behavior and ensure responsible play.
• Service Improvement: To further enhance the platform experience and functionality.
• Legal Obligations: To comply with applicable laws and regulations.

---

The det88 website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required for the core operation of the website. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences, such as language selection.
• Analytics Cookies: Used to analyze website traffic and usage patterns.

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may affect the proper functioning of some parts of the website.

---

det88 never sells or rents your personal information. However, information may be shared with third parties in the following specific circumstances:

• Payment Processors: Necessary information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Providers: With technology partners required to operate our platform, under strict confidentiality agreements.
• Law Enforcement: If required to provide information by law or a valid court order.
• Fraud Prevention: Relevant information may be shared with the appropriate authorities to prevent financial crime.

Any sharing of information with third parties is done on a minimum-necessity basis, and they are legally obligated to adhere to our privacy standards.

---

det88 uses industry-standard security technology to keep your information safe:

• SSL Encryption: All data transfers between your browser and our servers are protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Access Control: Only authorized personnel can access the information they need.
• Regular Security Audits: Our systems undergo regular security audits.
• Firewall Protection: Advanced firewalls and intrusion detection systems remain active.

However, no data transmission over the internet or electronic storage can be claimed to be completely secure. We are committed to ensuring the highest level of protection, but guaranteeing complete security is not technically possible.

---

det88 retains your personal information only for as long as necessary:

• All account information is retained for the duration your account remains active.
• Even after an account is closed, certain information may be retained for a specified period as required by law.
• Financial transaction records are retained for the period prescribed by applicable law.
• Once legal obligations have ended, information is securely deleted.

---

As a det88 user, you have the following rights over your own information:

• Right of Access: You have the right to request information about what data we hold about you.
• Right to Rectification: You have the right to have your stored information corrected if it is inaccurate or incomplete.
• Right to Erasure: In certain circumstances you may request the deletion of your information, though this may not be fully possible where legal obligations exist.
• Right to Restrict Processing: The right to request restriction of the processing of your information in certain cases.
• Right to Object: The right to object to the use of your information for specific purposes.

To exercise these rights, please contact us through the support channel. We will respond to your request within a reasonable time.

---

det88 is for those aged 21 and above only. We do not knowingly collect any information from minors. Age verification is a mandatory step in the registration process. If we learn that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

We ask parents and guardians — please be vigilant to ensure your underage children do not use this platform, and use parental control software if necessary.

---

det88 reserves the right to modify or update this Privacy Policy as needed. If any significant changes are made, we will:

• Send a notification to your registered email address.
• Inform you via a special notice on the website.
• Update the "Last Updated" date on this page.

Continued use of the platform after changes have been made will be considered as your acceptance of the updated Policy. We therefore recommend reviewing this page regularly.

---

If you have any questions or concerns about this Privacy Policy, or if you need to exercise your rights, please contact us. The det88 support team provides assistance in both Bengali and English, 24 hours a day, 7 days a week.

---

This Privacy Policy applies in conjunction with det88's other legal documents. For more information, we invite you to read the following pages:

• Terms & Conditions — The general terms of use for det88's services.
• Responsible Gaming — Our commitment to ensuring safe and healthy gaming.
• FAQ — Answers to common questions.